ordering process

 

 

The ordering process for our boutique is simple;

1) Decide on the stationery you would like to purchase and send those stationery items to your shopping cart.

(If you have any specific requirements e.g., you would like a colour alteration or you require your order urgently, please contact us before placing your order)

2) You will then be forwarded to your Shopping Cart where you simply follow the prompts to checkout.

3) Shortly after you have checked out, you will receive a confirmation email with an attached wording form. Save & complete the form and return it back to orders@auravella.com.au.

4) Upon receiving your completed form, we will prepare and email you your Jpeg proof/s.

5) You will then have the chance to let us know what changes you require

6) Your requested changes will be made and your new set of proofs will be emailed to you

7) When you are happy with your proofs, you will be required to send an email to orders@auravella.com.au informing us in writing that you are satisfied with your proofs.

8) Once we have received this approval email, production will begin.

9) On completion of production, your stationery will be sent right to your door!

Please see our Terms and Conditions for more information or feel free to Contact Us with any queries regarding the ordering process.